DocuCare Service Agreements, "Per-Call" (Time and Material) and Lease Options - Flexible support to suit every aspect of your company's printing, faxing, copying and scanning needs. These benefits will also apply to your current inventory, regardless of age, manufacturer or where purchased.
1) Technical Service Support
This remains the main reason for our continuing growth in San Diego County. With on-site service within 1 to 4 hours, either on an “as needed”, per-call basis, or covered by the DocuCare long term service packages.
2) Product Purchasing
As an authorized provider for various brands and manufacturers’ models we can guarantee a combination of lowest prices, free delivery and warranty support by our team of qualified technicians.
3) Reducing Your Toner and Supply Costs
Over 84% of our customers now use the MSE (Micro Solutions) re-manufactured toners that provide equal or superior performance and substantial savings as compared to those of OEM brands, and with a 3 year DocuFlow Guarantee.
4) DocuCare Contracts
We are converting many copier service contracts to our coverage for these reasons:
A) By reducing the excessive copy rates now being charged by many manufacturers and their dealers.
B) We separate the costs of service and supplies (represented by the cost-per-copy rates) from inclusion in copier leases. Most leases include these costs based on a fixed volume of usage, whether such volume is ever actually being used! This results in higher lease rates that cannot be justified by the actual copy volume used!